Accessibility

Accessibility main building

The Central Museum has a special route for wheelchair and baby carriage users. Ask about it at the ticket desk or download (PDF) the route before your visit.

The entresols of the Stables are only accessible by stairs.

Some doors are difficult for wheelchair and walker users to open. It may therefore be convenient to bring a companion with you during your visit.

Handicapped parking spaces

In Utrecht, people with a disabled parking permit always park for free. In general disabled parking spaces, the disabled parking card must be placed behind the windshield. This is sufficient. On the Nicolaaskerkhof, next to the museum, there are two disabled parking spaces. Both parking spots have a presence sensor, so you can use the On Wheels app to see if these spots are free.

Free admission for supervisors

Visitors who find it difficult to visit the museum independently may bring a companion. This companion may enter for free. The companion ticket is only available at the Centraal Museum box office. Upon arrival, please report to one of the staff members in the entrance hall. This person will be happy to help you.

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Wheelchair accessible toilets

There are two wheelchair-accessible toilets: near the cloakroom and the auditorium/stables.

Scooters

It is possible to visit the museum with a mobility scooter (no larger than 120 cm long, 70 cm wide and 109 cm high), however, you may be asked about the speed of the mobility scooter and skills in operating it. In some cases, such as when it is very busy, security may decide not to allow a mobility scooter into the museum. By mutual agreement, we will see if it is possible to visit the museum in another way or at another time.

Wheelchairs, walkers and stools available to borrow

It is also possible to borrow walking aids. The museum has wheelchairs and a walker that visitors can borrow. You can reserve these in advance at info@centraalmuseum.nl. The museum also has several folding, lightweight stools available for those who prefer not to stand for too long.

Service dogs

The museum is accessible to visitors with a service dog if they are provided with a harness.

Blind and visually impaired visitors

The media guide (accessed on a smartphone) is suitable for screen readers. The museum organizes multi-sensory tours for blind and visually impaired visitors. Dates, times and program are published in the activity calendar.

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Deaf and hard of hearing visitors

• Audio clips in the media guide are also available as text there. Videos are subtitled.
• The museum regularly organises tours in Dutch Sign Language, given by a deaf tour guide. Check out the activity agenda for current data.
• All of our podcast episodes are provided with transcripts via Apple Podcasts.

Visitors with color blindness

Special Enchroma glasses are available for visitors with red-green color blindness. These glasses allow people with certain types of color blindness (Protan and Deutan) to see the colors in the artworks enhanced, clear and with richer contrast, offering a unique experience.

You can borrow the glasses at the front desk in the museum store. If you would like to reserve glasses, please email info@centraalmuseum.nl. Please indicate the type of color blindness for which you would like to reserve glasses. Click here to take an online test to determine the type. Due to the costliness of the glasses, we ask for a deposit of €100.

Contact

Do you have questions about your visit to the Centraal Museum? Or would you like to discuss details in advance with one of our staff members? If so, please contact the Information Center by emailing info@centraalmuseum.nl.

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